03-13-2014 04:00 AM
We're currently using Sage Act Premium version 2010 v18.104.22.168 network version with 6 users .
One user has - out of the blue - started to experience a problem with searching for specific information in one of the databases. When he tries to search for info the message states: No contact found that meet specified criteria. This only occurs in one database and no other users are experiencing problems.
Our search process is as follows: Lookup - By Example - click on one of the dropdowns in the boxes.
We have over 16,000 records in the database.
Thanks in advance for any advice you can offer!
03-17-2014 08:54 AM
I would try and delete the files from the IsolatedStorage folder on the users machine from
XP = C:\Documents and Settings\<User_Name>\Local Settings\Application Data\IsloatedStorage\
Win 7 = C:\Users\<User_Name>\App Data\Local\IsolatedStorage\
or you coud try and find the specific file that is casuing the problem and delete it.
I hope this helps