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Problems adding an opportunity - Please help

New Member
Posts: 8
Country: United Kingdom

Problems adding an opportunity - Please help

Act! Premium for Web 2010

 

When I create a new opportunity and then click "Add" to add a product, i get the following message "Input string was not in correct format".  I ahve no idea what this is about.

 

If I then double click on the product to attempt to edit it I ge tthe following error message "Unable to cast object of type 'System.Int32' to type 'System.string'

 

Please somone help me.

Platinum Elite Contributor
Posts: 6,537
Country: USA

Re: Problems adding an opportunity - Please help

I would have your web server administrator run maintenance on the database. See KB Article 19642 for instructions. You can test database integrity by adding the demo database (ACT2010Demo) to the available website databases and seeing if the same issue happens.

Greig Hollister

Note: Effective 6/1/13, Sage no longers provides support for the Act! software. This is now provided by Swiftpage.