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Problem with loading update

New Member
Posts: 4
Country: United States

Problem with loading update

I am having a problem updating ACT using the update menu item.   After I click the new update popup ACT informs me I must be an admnistrator which I am.  I then switched to the administrator account and it still won't update.  I am using Vista Home premium with ACT V11.

 

Any ideas?

Platinum Elite Contributor
Posts: 6,537
Country: USA

Re: Problem with loading update

You may need to disable User Account Control (UAC) in Vista. The following Knowledgebase article provides instructions for doing this:

 

How to Disable User Account Control (UAC) in Windows Vista®

 

With UAC on, Vista will still not allow certain actions even though you are an administrator.

Greig Hollister

Note: Effective 6/1/13, Sage no longers provides support for the Act! software. This is now provided by Swiftpage.

New Member
Posts: 4
Country: United States

Re: Problem with loading update

Thanks, actually I had just rebooted my system and then started ACT, with run as administrator, and off the update went.

 

Dave