07-28-2011 02:47 PM
What version of ACT! and have you applied the latest updates and or hotfixes.
Run database maintenance from the tools menu
08-01-2011 03:28 AM
Thanks for your reply.
ACT! by Sage Premium 2010 Version 18.104.22.168, Hot Fix 1
Would the size of the database make any difference to this, ours is 196MB and the ZIP file backups it produces are 353MB. Is there a limit to database size?
08-29-2011 05:12 AM
I believe version 12 has a number of later hotfixes and I would install these and see if there is any change
09-07-2011 05:40 AM
You can download updates and hotfixes from our Download Center.
For UK updates, you'll want to select the option EMEA under the International Product Downloads section.