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Problem with ACT! when resolution greater than 1024 x 768

New Member
Posts: 7
Country: USA

Problem with ACT! when resolution greater than 1024 x 768

Computers have changed so much in the last couple of years. Why can't ACT get on the technology bandwagon and fix the resolution issue. ACt does not run on high resolution. My laptop is 1800x3200. The resolution is one of the reasons I use my computer.

 

Cmon ACT...lets get this fixed!

Platinum Elite Contributor
Posts: 14,389
Country: Australia

Re: Problem with ACT! when resolution greater than 1024 x 768

New Member
Posts: 7
Country: USA

Re: Problem with ACT! when resolution greater than 1024 x 768

I am running version v17

New Member
Posts: 7
Country: USA

Re: Problem with ACT! when resolution greater than 1024 x 768

I just updated to v18.1. This did not fix the issue

 

Bronze Super Contributor
Posts: 1,579
Country: United_Kingdom

Re: Problem with ACT! when resolution greater than 1024 x 768

Hi thankx2u,

 

Please try the attached program and see if that works.


David Shaw
Act! Certified Consultant since 2001
Office:    +44 (0)1483 714507
Mobile: +44 (0)7977 567 318
E-Mail:    dshaw@act4u.org 
New Member
Posts: 7
Country: USA

Re: Problem with ACT! when resolution greater than 1024 x 768

Hi David,

 

Thanks but that did not work. Here is my issue.

 

Keith

Administrator
Posts: 4,024
Country: United_Kingdom

Re: Problem with ACT! when resolution greater than 1024 x 768

Hi Keith,

 

What is your Windows display scaling set to? Could you please try setting it to 100%?

New Member
Posts: 7
Country: USA

Re: Problem with ACT! when resolution greater than 1024 x 768

Ive tried scaling. It makes no difference.

 

Thanks

Administrator
Posts: 4,024
Country: United_Kingdom

Re: Problem with ACT! when resolution greater than 1024 x 768

Are you using a Surface Pro by any chance? We've seen a couple of others with similar display issues on these particular machines.

Here's another thread with some advice for Surface Pro's: http://community.act.com/t5/Act-Premium/Success-with-running-act-2016-Prem-on-a-Surface-Pro-tablet/m...
New Member
Posts: 7
Country: USA

Re: Problem with ACT! when resolution greater than 1024 x 768

No, Lenovo yoga 900