10-02-2009 12:15 PM
I am attempting to install Act! 2010 Premium for Web, I have backed up my files and databases. I launch the installation process and go through the inital stages, but then I get confronted with the following message as soon as I select the country an click on 'Next':
"The version of ACT! you are installing is already installed or you have ACT! Premium fro Windows on your machine. THis insallation will stop.!
The only other version of ACT! I have ever had installed is ACT! 2009. I am running Windows XP Professional.
I thank you in anticipation.
10-02-2009 06:15 PM
Have you uninstalled ACT! first?
The upgrade only handles upgrading the same version