02-06-2013 10:24 AM
I'm running Act 2013 premium and just downloaded the SP1 fix and ACT says that it must upgrade the database. I choose continue and it sqays "exceptions occured while executing the database Schema Update Script". I view the error and it says "cannot start process because a file name has not been provided".
I'm running Windows 7, 8gb of ram, 64 bit. Can anyone help? This is urgent.
02-06-2013 10:44 AM
02-06-2013 10:59 AM
Make sure you make a backup before doing anything else...
Then try the repair options in this ACT! Knowledge Base article -
If still a problem, contact Database Repair as per:
02-06-2013 11:12 AM
I ran actdiag per the knowledgebase, but it does not show my database in the list. I called the support, but they said that I have to have a service plan, but they will call me back to advise if that is not correct.
02-06-2013 11:18 AM
02-06-2013 11:40 AM
Note: Effective 6/1/13, Sage no longers provides support for the Act! software. This is now provided by Swiftpage.