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Problem synch my database

New Member
Posts: 1
Country: USA

Problem synch my database


I have a problem to synch my database. I synch it last time on 10/12/2011 and now it has been 28 days not synchronized. I am geting this message:


 Synchronization has failed. Exchange of watermarks failed. Server Error Description: The database cannot sync because data is unavailable.  Contact your administrator for assistance.


Can you please help with with this problem? I am using Act 2009.


Thank you!

Platinum Super Contributor
Posts: 5,275
Country: USA

Re: Problem synch my database

Hello Allsteeliron,

Welcome to the Sage ACT! Online Community!


Unfortunately this will most likely result in creating a new remote database.  See this article for further information: KB Article 19944



Greg Martin