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Problem sorting contact lists (sort is not localized?)

Tuned Listener
Posts: 6
Country: Belgium

Problem sorting contact lists (sort is not localized?)

Hello,

I've a problem sorting a contact list by "Last Name" for Czech names:

Taking a simplified example,

here's how Act! sorts it (whatever locale is used):

Žil

Zim

Žiž

here's how Excel sorts it (using czech locale, else same as Act!):

Zim

Žil

Žiž

It's like, for Act!, "Z" and "Ž" are equivalent.

(technically speaking, it's like Act! is sorting using Culture Invariance when sorting lists which are displayed to the end-user, or am I wrong?)

 

Why is Act! not taking locales into account when sorting? How can I have Act! sort lists according to the locale?

 

I'm using:

ACT! by Sage Premium 2008 (10.0) (ST Edition) Version 10.0.3.182, Hotfix 1

English (United States)

Thanks in advance for you help.

Roberto Natale

Platinum Elite Contributor
Posts: 6,537
Country: USA

Re: Problem sorting contact lists (sort is not localized?)

I don't believe the English version of ACT! is going to recongize that the character accents indicate a different level of alphabetization. It just looks at the letter itself. If you would like to see this as a feature added to the software in an update or future release, please post and discuss it on the Share Your Ideas board in this Community.

Greig Hollister

Note: Effective 6/1/13, Sage no longers provides support for the Act! software. This is now provided by Swiftpage.