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Problem installing Act 2011 Premium on Windwos 7 desktop

New Member
Posts: 23
Country: USA

Problem installing Act 2011 Premium on Windwos 7 desktop

I am trying to install Act 2011 Premium on a Windwos 7 desktop but keep getting the following error

 

Error 2337 Could not clsoe file Act.Framework.StandaloneActivityRecurUtility.dll GetLastError ;0

 


It happens if I try on Widnows 7 32 bit or 64 bit.  I have the server running I just need to add a new PC to access it.

Platinum Elite Contributor
Posts: 14,384
Country: Australia

Re: Problem installing Act 2011 Premium on Windwos 7 desktop

Platinum Elite Contributor
Posts: 14,384
Country: Australia

Re: Problem installing Act 2011 Premium on Windwos 7 desktop

New Member
Posts: 23
Country: USA

Re: Problem installing Act 2011 Premium on Windwos 7 desktop

I had alredy tried using the run as administrator and it didn't help.

 

SQL installs fine before the erro message.

New Member
Posts: 23
Country: USA

Re: Problem installing Act 2011 Premium on Windwos 7 desktop

net framaework repair tutility did not fix error.

 

Platinum Elite Contributor
Posts: 14,384
Country: Australia

Re: Problem installing Act 2011 Premium on Windwos 7 desktop

You might need to check the install logs to see at what point the failure happened

New Member
Posts: 23
Country: USA

Re: Problem installing Act 2011 Premium on Windwos 7 desktop

Where would find the logs
Platinum Elite Contributor
Posts: 14,384
Country: Australia

Re: Problem installing Act 2011 Premium on Windwos 7 desktop

New Member
Posts: 23
Country: USA

Re: Problem installing Act 2011 Premium on Windwos 7 desktop

TIME: 12:02:21
Operataing System: Windows 7 Professional Service Pack 1
CPU: 3192 MHz
RAM: 3588912 K
Free space: 446300 MB
==============================================================
ERROR:  System\CurrentControlSet\Control\Lsa\FipsAlgorithmPolicyEnabled: 0
ERROR:   Global Variables G_WIN45_INSTALLED,G_IIS_VISTA and G_BOOL_INSTALLNET35 are currently set to False.
ERROR:  C:\ProgramData\Microsoft\Protect does not exist.
ERROR:  could not set SOFTWARE\Microsoft\Windows\CurrentVersion\App Paths\Outlook.exe
 SQLEdition=Express2008,Connected=True,ACT7InstanceFound=True,SP3Needed=False found under registry key: Software\SageSQLInfo.
ERROR:  Found Software\SageSQLInfo and entries: SQLEdition  ,Connected , ACT7InstanceFound
 Selected country is United States
 License file is at C:\Users\Support\AppData\Local\Temp\{B65F4D4C-57DE-4750-B839-2EDB7D567014}\License_US.txt.

 SQLEdition=Express2008,Connected=True,ACT7InstanceFound=True,SP3Needed=False found under registry key: Software\SageSQLInfo.
 File System Type=NTFS.
ERROR:  Exit: Call Auto Route Function
Before calling Pre-Req on the second run:12:02:42

 SQLEdition=Express2008,Connected=True,ACT7InstanceFound=True,SP3Needed=False found under registry key: Software\SageSQLInfo.
ERROR:   Error Description from onError function: Error 2337.Could not close file: Act.Framework.StandaloneActivityRecurUtility.dll GetLastError: 0..

New Member
Posts: 23
Country: USA

Re: Problem installing Act 2011 Premium on Windwos 7 desktop

Anyone have ideas on this