12-29-2010 11:41 AM
I've got a template created and am able to send out a single e-mail through ACT and it works fine. When I try to Mail Merge the template(which has a graphic header at the top), the graphic does't appear in the recipients e-mail, instead, it is just the shape with a red x in the upper right hand corner. I've tested several times with files types of both jpg and png with no success. Please help as I'm looking to mail merge almost our whole database of 4,000 contacts and need this to look right.
12-29-2010 11:53 AM
Have a look at these ACT! Knowledge Base articles -
12-29-2010 11:55 AM
12-29-2010 01:18 PM
Will using swiftpage solve my graphic issue? It looks like it caps out at 1,000 e-mail per day. I'm looking to do 4,000 or so all at once.
The other two articles you provided didn't seem to solve the graphic issue I'm having. I still don't understand why I can send to one contact through ACT and the image is fine but if I mail merge two contacts, the image is gone with a red x in its place.
12-29-2010 01:24 PM