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Problem Downgrading Premium Databases

Astute Commentator
Posts: 1
Country: United States

Problem Downgrading Premium Databases

I have just purchased Pro-2011, down grading from Premium 10.0. I have gone through each step of the database downgrade yet during the "saving" process I am getting an "unable to copy"  pop-up message. I have all administrative privileges and am saving to the PC hard drive. Does anyone one know what the problem could be? I can not install the new software until this is corrected.

Platinum Super Contributor
Posts: 5,275
Country: USA

Re: Problem Downgrading Premium Databases

Hello Winterg,

Welcome to the Act! Online Community!

 

Is there any more to the message presented than 'unable to copy'?

Try opening the demo database (or create a new database) and test the Save Copy function.  If it is able to create a copy, the issue resides with your main database.  You can try to resolve it by running Tools > Database Maintenance > Check and Repair.

 

Also - see your Private Notes.

 

 

Greg Martin
Sage