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Printing to PDF by sorted records but prints by alphabet instead

Copper Contributor
Posts: 21
Country: United_Kingdom

Printing to PDF by sorted records but prints by alphabet instead

I have created a sort on 700 records but when i print to PDF the files is in alphabet (contact name) order and not the sort i did which was by age.

 

How can i print to pdf in the order of the sort i created ?

 

 

Employee
Posts: 372
Country: USA

Re: Printing to PDF by sorted records but prints by alphabet instead

2018-06-20_1042.png 

 

 

 

The sort menu is under Edit:

2018-06-20_1042.png

 

 

Copper Contributor
Posts: 21
Country: United_Kingdom

Re: Printing to PDF by sorted records but prints by alphabet instead

Thanks Carl
I did all that and the report on the screen appears in the right order but when I then print to pdf for printer the report comes out in contact alphabetical order and not age order

Any ideas ?
Employee
Posts: 372
Country: USA

Re: Printing to PDF by sorted records but prints by alphabet instead

[ Edited ]

Is it a default Act! report?
Also try adding "and then by" and also "And Finally by"

Is the Age field set to Number type?

Copper Contributor
Posts: 21
Country: United_Kingdom

Re: Printing to PDF by sorted records but prints by alphabet instead

From memory it was a default report which I have added to

Yes the age field is set to number
Administrator
Posts: 1,379
Country: United_Kingdom

Re: Printing to PDF by sorted records but prints by alphabet instead

The above method for sorting a report will only work if there is no 'built-in' sorting in the report. If you've used a default report the chances are that there is a default alphabetical sort applied.

Check out the KB below for changing the sort of an existing report:
http://kb.act.com/app/answers/detail/a_id/13681