Hi - I print my brochures and information packs to customers double sided. When working in Word normally the printer (HP Laserjet2600N) prints single sided as default. If I try to print from Word through Act. after printing a double sided document - eg. letter to a contact then the printer then defaults to double sided. In the Act Printer preferences it shows as single sided. This goes for printing envelopes as well.
To get back to single sided I have to go separately into word and reset the printer by printing a single sided document before Act will revert to single sided.
If the last Word document printed directly was double sided then the subsequent documents printed via the Word/Act dialogue will be double sided. Changing the printer properties has no effect. This is a bug. The only way to get Act to print single or double-sided is to first print a document directly from Word with the properties set approriately.
My point is exactly that - when printing directly from Word I can set my printer to print single or double sided and it works fine. When printing through the Act print dialogue this has no effect at all. It will print according to how the previous document printed as set in Word.