Community
Showing results for 
Search instead for 
Do you mean 
Reply

Printing a 'COMPANY COMPREHENSIVE' report in ACT!

Astute Commentator
Posts: 12
Country: Australia

Printing a 'COMPANY COMPREHENSIVE' report in ACT!

Hi,

 

I PA for a Sales Rep who likes to have print-outs on his customers when he goes on sales trips, and I have always printed the COMPANY COMPREHENSIVE report and this would suffice. But since upgrading to ACT! Premium when I print this same report - it prints the report as many times as there are contacts attached to the company.  Ie: if one company has 4 contacts, it prints a duplicate of the report 4x. If there's one contact then it only prints it once.

 

Apart from being annoying - its a big waste of paper.

 

HELP

 

Thanks in advance

- Felicity

Platinum Elite Contributor
Posts: 6,662
Country: USA

Re: Printing a 'COMPANY COMPREHENSIVE' report in ACT!

It's possible that the report you're using has become corrupted. upgrading the ACT! program would not change any of the report templates in one database. Each database has it's own set of report templates. That said, mu best guess is that the report template was edited and a contact table field was added to the main body of the report  That would produce the results that you're experiencing.

Roy Laudenslager
ACT! Certified Consultant
ACT! Report Expert
Durkin Impact Report Designer
www.techbenders.com
royel@techbenders.com
541-343-8129