07-26-2011 11:37 PM
When I complete a mail merge based on a group through the wizard, everything works as it should. Until I select the option to print the envelopes (which is on the create history dialog box) here are the steps I take once the
Now the envelops seems to print for "All Contacts", even though I selected "Current Lookup". I'm not sure why it's printing envelopes for all the contact. Could you advise of a solution. Also is there not a way to print envelopes based on just a group? Or do I have to create a lookup with the same criteria as the group and then print the envelopes via File/Print envelopes
07-27-2011 08:45 AM
Interesting and I can imagine frustrating. The mail merge and the envelope printing are two separate functions. The mail merge to a group creates a temporary lookup of the group contactsfor purposes of the mail merge. However that temporary lookup isn't available to the ACT! reports that does the envelope printing. I suppose that it might be possible to give the report editor access to the temporary group and you could make a feature request for that. For now the best workaround is instead of doing the mail merge to the group itself, right click on the group name and select create lookup and then do the mail merge to the contact lookup which will also work for the envelope printing.