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Premium Cloud v19 - Inactive Users

New Member
Posts: 1
Country: USA

Premium Cloud v19 - Inactive Users

After the upgrade this weekend, I can no longer schedule for inactive users.  I have been doing this for years and have checked the manage users under tools.  The box for hiding inactive users on the schedule for and record manager has not been checked but the users no longer appear in the drop down lists.  Changing the users to active -pending doesn't work.  Also these users will never sign on to the database; they are simply the people performing the tasks that I am assigning.  Anyone else having this problem?  Any suggestions? 

Bronze Elite Contributor
Posts: 1,779
Country: United_Kingdom

Re: Premium Cloud v19 - Inactive Users

Hi ole,


I think you need to make the users anything other than Browser - eg Restricted to Administrator.



David Shaw
Act! Certified Consultant since 2001
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