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Premium 2010 won't access Shiprush, Exponencial or Stamps.com

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New Member
Posts: 2
Country: USA
Accepted Solution

Premium 2010 won't access Shiprush, Exponencial or Stamps.com

Running Win 7 with ACT! 2010 Premium V12.1 SP1 Hot Fix 1. I have a couple of external programs that access ACT! (Exponencial Quote Maker, ShipRush and Stamps.com) that have worked just fine for years. In fact they still work on the other two PCs that have ACT! Premium on them.

 

This week the Database Server PC stopped allowing the external programs to access my ACT! Database. This PC is where my ACT! Databases are stored. My other 2 PCs can still see and access the ACT! Database (on the non-working PC) and work with the external programs which are loaded independently on each PC.

 

I have uninstalled-reinstalled ACT! and a couple of the external programs and still have the same problem. I installed Hot Fix 5 and nothing. I've rebooted as well. All I can think of is that this started hapenning after a Windows Update. 

 

Any suggestions? Thank you for any tips. 


Accepted Solutions
Solution
Accepted by topic author rlrauh
‎09-25-2015 03:20 AM
Copper Elite Contributor
Posts: 232
Country: Germany

Re: Premium 2010 won't access Shiprush, Exponencial or Stamps.com

[ Edited ]

Hi,

 

you may want to delete the dependentDlls.xml file and then start act! again

 

 

the point 3. in this document explains the funktion of this file

 

regards

 

Ingo Lange

 

ACC since 1995
Developer of Addons for ACT

CrmAddon Factory
+1 203 541 0040

View solution in original post


All Replies
Solution
Accepted by topic author rlrauh
‎09-25-2015 03:20 AM
Copper Elite Contributor
Posts: 232
Country: Germany

Re: Premium 2010 won't access Shiprush, Exponencial or Stamps.com

[ Edited ]

Hi,

 

you may want to delete the dependentDlls.xml file and then start act! again

 

 

the point 3. in this document explains the funktion of this file

 

regards

 

Ingo Lange

 

ACC since 1995
Developer of Addons for ACT

CrmAddon Factory
+1 203 541 0040
New Member
Posts: 2
Country: USA

Re: Premium 2010 won't access Shiprush, Exponencial or Stamps.com

Outstanding. That solved the problem. Everything is working like normal again. Many thanks.