06-26-2014 12:45 PM
I see that .net framework 3.5 sp1 is installed but I cannot process with act installation and I know very little about computers.
We recently had a quickbooks update cause our computer to crash and had a quickbooks agent reinstall it. That is when we realized our Act was no longer working. Now after uninstalling and attempting to reinstall we have this error message:
You must use"Turn Windows on or off in control panel to install or configure microsoft.net 3.5 sp1"
can anyone help me? I need some clear steps as I am not an IT person.
06-26-2014 07:08 PM
Try the .NET Framework repair tool. You can find it at this link.