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Picture Distorted

Copper Contributor
Posts: 49
Country: USA

Picture Distorted

ACT! by Sage Premium 2010 Version 12.0.409.0, Hotfix 4

 

I have been using the same database for a couple of upgrades and the contact pictures are the same in each version. Now, I tried adding more photos and they are distorting and filling in the whole picture frame (landscape shape) although the photos are portrait shape. This has not been a problem before as I have a transparent background and it would just take up the area it needed. Now they stretch to fill the whole area. The behavior size option is set to zoom, none of these settings have been changed. I tried to put in a new picture and it stretched, and when I put the old one back, it stretched too.

I opened the demo database and set up the photo and tried all the settings from zoom to normal, same behavior for all the settings. I am afraid now to update any of the photos as they will change and not be able to go back. I don't want to edit each photo as some are taken from cell phones, others are of families and need the landscape shape. What do you suggest?

Pamela Rosen