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Phone defaults

New Member
Posts: 5
Country: USA

Phone defaults

In ACT Premium 2010 Version, Hot Fix 5

When I create a new contact all the phone #'s are defaulted to
Country: (1) and Format: Free Form


If I forget and just put a phone # in it gives me this error when I go to another contact:  "This contact no longer exists in the database"   and I have to start all over again.  arggggghhhh!


How can I get this to default to
Country: United States (1) and Format: (%%%) %%%-%%%%


I have tried various changes in Tools, Preferences, Communication, changing the default at the drop down, nothing so far --  HELP!!   Thank you, Anita

Platinum Elite Contributor
Posts: 6,774
Country: USA

Re: Phone defaults

Fill out the Phone field with your full phone number, including area code and fill in the country field on your My record.

Roy Laudenslager
ACT! Certified Consultant
ACT! Report Expert
Durkin Impact Report Designer