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Phone Mask & Category

New Member
Posts: 27
Country: USA

Phone Mask & Category

Phone Mask:

I have had some duplicate issues that, I think , are related to the phone mask. I am using Companionlink to sync to a Treo. I have noticed that some contacts have different Phone Masks set in the database and not all contacts have the same formats available to them in the phone fields on the contact layout. Is there a way to set a global phone mask format and then apply it to all contacts (new and existing)?

 

Category:

We restructured the category names recently and would like to get rid of old category names associated with contacts. Is anyone aware of a tool out there that migth allow me to do this?

Platinum Elite Contributor
Posts: 14,388
Country: Australia

Re: Phone Mask & Category

For the phone number issue, try this ACT! Knowledge Base article - http://tinyurl.com/4gytms

 

Not sure what you mean by "category names"?

New Member
Posts: 27
Country: USA

Re: Phone Mask & Category

I apologize...ID/Status. It is called category in Companionlink.

 

I'll look into the phone number format issue. Looks like there is a "work around" solution.

 

Thanks you!

Platinum Elite Contributor
Posts: 14,388
Country: Australia

Re: Phone Mask & Category

If you want to blank the ID/Status field for a range of contacts, look them and and Edit | Replace

 

BTW: Which Treo - PalmOS or Windows Mobile?

New Member
Posts: 27
Country: USA

Re: Phone Mask & Category

Yeah, I thought of that after looking at the phone mask work around.

 

Palm OS