06-02-2008 07:30 AM
I have had some duplicate issues that, I think , are related to the phone mask. I am using Companionlink to sync to a Treo. I have noticed that some contacts have different Phone Masks set in the database and not all contacts have the same formats available to them in the phone fields on the contact layout. Is there a way to set a global phone mask format and then apply it to all contacts (new and existing)?
We restructured the category names recently and would like to get rid of old category names associated with contacts. Is anyone aware of a tool out there that migth allow me to do this?
06-02-2008 09:47 AM
For the phone number issue, try this ACT! Knowledge Base article - http://tinyurl.com/4gytms
Not sure what you mean by "category names"?
06-02-2008 10:53 AM
If you want to blank the ID/Status field for a range of contacts, look them and and Edit | Replace
BTW: Which Treo - PalmOS or Windows Mobile?