04-24-2013 06:57 AM
We've set up a VPN between two sites, and have ACT installed on one server, and two laptops to access the server.
1 is on the LAN ie: same site as the server, the other is a remote site over VPN.
I've changed the pad file so that it directs to the servers local static IP address, rather than computer name.
On opening the .pad file we get the login page from the remote site, but it comes up with an error saying that we don't have the required permissions to access the database files.
The database files are stored on a public folder and we can read/write to that file over the VPN.
somebody please help as it's making ACT! pretty useless to us!
04-24-2013 03:06 PM
04-29-2013 08:10 AM
Our remote site can open the .pad file, but it's the server permissions we're having the snags with.
ACT! is sold a networkable CRM solution. It's no use if the other site cannot access the DB.
04-29-2013 09:47 AM
Note: Effective 6/1/13, Sage no longers provides support for the Act! software. This is now provided by Swiftpage.