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Password lost

New Member
Posts: 1
Country: USA

Password lost

I have a user that forgot the password or when we had too create a new data base for them the installer entered the wrong passwordWith wager way we can not launch act.  Is there a way to change the password, set up a new one or do we have to remove the database and start over.


the user name is not the contact name

Platinum Super Contributor
Posts: 5,275
Country: USA

Re: Password lost

Hello Ken,
Welcome to the Sage ACT! Online Community!

If you are an administrator in the database, you can update the user's password through the Tools > Manage Users... option. Double click on the users name and you will see the option for setting a password.
Greg Martin