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Password help

Copper Contributor
Posts: 25
Country: United States

Password help

I just intalled ACT 11.0.  I was using, I think 10.0 before.  I am trying to open a database that has not been used by 11.0 yet.  It wants me to enter a user name and a password.  I am pretty sure I never had a password on the database.  How do I get this open?
Moderator
Posts: 4,395
Country: USA

Re: Password help

Try different variations of your first and last name.  Also try an common user names that you would use.  If you still cannot get access to the database, contact ACT! support.  They will have a utility to retrieve the user name.