Password complexity

[shari@sfadvance.com]

Unable to change my password in act as an admin.

password policy is correct

error The complexity of the password does not meet the database policy

and it does

act1.png ‏12 KB

[Gary W]

Hi Shari,

What version of Act! are you using?
Could you give us an example of a password you tried to use which produces the error you mention above?
Are you trying to make the password change in Tools > Manage Users?
Are you making the changes on the server?

[shari@sfadvance.com]

Act version 18.0.501.0, Update 7

Yes on server

Yes under manager users

Troy123! example

I am currently the only admin on Act - I am going to setup another admin and sign in as them to see if I can change my password

[shari@sfadvance.com]

I had to make someone else an admin and sign in under a different user to change my Admin password.

That worked.  Thanks for responding to my post.