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Password complexity

Copper Super Contributor
Posts: 44
Country: USA

Password complexity

Unable to change my password in act as an admin.

password policy is correct

error The complexity of the password does not meet the database policy

and it does

Administrator
Posts: 4,024
Country: United_Kingdom

Re: Password complexity

Hi Shari,

What version of Act! are you using?
Could you give us an example of a password you tried to use which produces the error you mention above?
Are you trying to make the password change in Tools > Manage Users?
Are you making the changes on the server?
Copper Super Contributor
Posts: 44
Country: USA

Re: Password complexity

Act version 18.0.501.0, Update 7

Yes on server

Yes under manager users

Troy123! example

I am currently the only admin on Act - I am going to setup another admin and sign in as them to see if I can change my password

Copper Super Contributor
Posts: 44
Country: USA

Re: Password complexity

I had to make someone else an admin and sign in under a different user to change my Admin password.

That worked.  Thanks for responding to my post.