07-31-2008 12:43 AM
After setting up Outlook as the email client and settng up the ACT! address book in Outlook, you would run the Mail Merge wizard, details are in KB article 13883.
07-31-2008 10:50 AM
You can find all sorts of help, including the above artice at the ACT.com knowledgebase.
Go to ACT.com
Click on "Support" and then "Knowledgebase/live chat assistance"
In the new window select "answer ID" in the drop down menu under search by
Type in the above article ID (13883) in the Search Text Box and click on Find
The mentioned article will come up on the search list. click on it to read.
There is a BUNCH of good information in the knowledgebase. Its a great place to just browse around and definately the first place to look when you encounter a problem.
08-01-2008 02:33 PM - edited 08-01-2008 02:33 PM
Yes, that article will illustrate the part of the mail merge that asks you how you want to handle contacts with no email addresses. Also, ACT will only add contacts with email addresses to the address book in Outlook. Thanks for your help with this post, Matt.
Note: Effective 6/1/13, Sage no longers provides support for the Act! software. This is now provided by Swiftpage.