06-21-2019 07:26 AM
Act Premium 21.
Database hosted on Windows Server 2016
Would having multiple shared mailboxes and the Act Outlook add-in cause Outlook to randomly stop responding and/or take a long time to startup?
Created new Outlook profile and found the same results as above.
Happening to multiple computers
06-21-2019 07:37 AM - edited 06-21-2019 07:40 AM
Try this (EXACTLY as stated below):
Share the Demo DB on the Server where your main database resides.
Delete the default address book for the main from the user's Outlook integration settings.
Add the Demo DB address book (it then becomes the first one in the list AND the Default); User Chris Huffman , no pwd.
Add the main database address book as the second one (it then becomes the second one in the list AND NOT the default)
Uncheck the checkbox for the DEMO DB (NOT default anymore) and check the checkbox "default" for the main database.
This is how it should look like:
This always worked for me in such cases, no idea why, so pls. don't ask.