02-18-2019 03:22 PM
Hey guys, I work in an office environment where users are on a domain and connect to the file server. My issue is that once I have configured a users Act account and Outlook account, the Outlook account will forget itself after a brief period of time.
I've looked for solutions but can't seem to find an answer other than putting the PAD file to a local directory. Our .pad file should already exist locally on the server so this should not be the issue.
https://community.act.com/t5/Act/ACT-2011-quot-Forgetting-quot-Email-Setup/m-p/113922#M43602
https://community.act.com/t5/Act/Outlook-randomly-quot-forgets-quot-ACT-address-book-settings/m-p/53...
Does anyone know a fix to this issue?
Many thanks
Sam
02-18-2019 03:33 PM
I just found the below post which addresses the specific issue the organisation is having. Does anyone know a fix?