05-13-2014 09:20 PM
Hi everyone,
One of our clients is having some difficulty with the Outlook and Word addins for APFW.
The setup for the server is as follows:
Windows Server 2008 R2 Standard SP1 64 Bit
Act Premium for web 2012 v 14.2.6.0 Hotfix 4
The outlook integration is not attaching emails, much in the same way that the word plugin is not attaching documents.
Some unusual issues noticed on the server:
WebHost failed to process a request.
Sender Information: System.ServiceModel.ServiceHostingEnvironment+HostingManager/33711845
Exception: System.ServiceModel.ServiceActivationException: The service '/APFWOutlookSrvc/ApplicationService.svc' cannot be activated due to an exception during compilation. The exception message is: This collection already contains an address with scheme http. There can be at most one address per scheme in this collection.
Parameter name: item. ---> System.ArgumentException: This collection already contains an address with scheme http. There can be at most one address per scheme in this collection.
Parameter name: item
at System.ServiceModel.UriSchemeKeyedCollection.InsertItem(Int32 index, Uri item)
at System.Collections.Generic.SynchronizedCollection`1.Add(T item)
at System.ServiceModel.UriSchemeKeyedCollection..ctor(Uri[] addresses)
at System.ServiceModel.ServiceHost..ctor(Type serviceType, Uri[] baseAddresses)
at APFWOutlookSrvc.CommonServiceHostFactory.CreateServiceHost(Type serviceType, Uri[] baseAddresses)
at System.ServiceModel.Activation.ServiceHostFactory.CreateServiceHost(String constructorString, Uri[] baseAddresses)
at System.ServiceModel.ServiceHostingEnvironment.HostingManager.CreateService(String normalizedVirtualPath)
at System.ServiceModel.ServiceHostingEnvironment.HostingManager.ActivateService(String normalizedVirtualPath)
at System.ServiceModel.ServiceHostingEnvironment.HostingManager.EnsureServiceAvailable(String normalizedVirtualPath)
--- End of inner exception stack trace ---
at System.ServiceModel.ServiceHostingEnvironment.HostingManager.EnsureServiceAvailable(String normalizedVirtualPath)
at System.ServiceModel.ServiceHostingEnvironment.EnsureServiceAvailableFast(String relativeVirtualPath)
Process Name: w3wp
Process ID: 5692
So far I have only checked the settings as per KB Article 21271: http://kb.swiftpage.com/app/answers/detail/a_id/21271
is this error above anything to be concerned about?
where should I start with the Outlook and Word addin issues?
Cheers
05-14-2014 06:45 AM
What is the Office version installed on users' computers?
...Microsoft® Office 2003, 2007, and 2010 (32-bit version only) (SP3 recommended for Office 2003 and SP3 recommended for Office 2007)
05-15-2014 04:27 PM