Community
Showing results for 
Search instead for 
Do you mean 
Reply

Outlook and ACT! 2007

Copper Contributor
Posts: 20
Country: USA

Outlook and ACT! 2007

I hope someone can help me......
 
I set up Outlook to be the e-mail client for someone who uses ACT! 2007 Premium for Workgroups and it worked great. Then when we set it up on other computers to work with the same database, everyone is incurring errors with their e-mails in ACT! Is only one person allowed to be using Outlook with the same database? Does it have to do with importing the same address book in different Outlooks?
 
I appreciate anyone's advice with this!
Copper Contributor
Posts: 35
Country: USA

Re: Outlook and ACT! 2007

Depending on the version there usually is not a problem. Here are a couple notable exceptions.
ACT2007-Definitely doesn't work with Office 2007
ACT2008-Definitely doesn't work with Office 2000 (this is for the general public)
 
There should be no problem with ACT connecting to multiple Outlook profiles.
 
Please attach the errors verbatim and we can get more specific.
Ben Leong
Certified ACT! Consultant
www.accentgold.com
Platinum Elite Contributor
Posts: 14,384
Country: Australia

Re: Outlook and ACT! 2007

Copper Contributor
Posts: 20
Country: USA

Re: Outlook and ACT! 2007

Thanks for everyone's help. One of the user's entered a bad password for a database and it disabled the rest of the users from the address book from Outlook. Once we removed the user, the problem was solved.