06-03-2010 07:44 PM
I have a problem with Act Premium & Outlook 2007 - When I copy calendar from act to outlook my appointments do not show up in outlook?
The other part of outlook & act works fine (Email attachment to act & Quick attach)
This did work but it stopped working 3 days ago and after spending far 2 much time on it i'm just about ready to give up on it so any help would be great!!
06-09-2010 07:19 AM
Welcome to the Act! Online Community!
Try running maintenance on both the Act! database and your Office installation.
- in Act! > go to Tools > Database Maintenance > Check and Repair
- in Outlook > go to Help > select Office Diagnostics
- test results
06-09-2010 11:08 PM
Thank you very much for your reply, I have done this but still no joy - It will work about 1out of 20 times but still not right - I can tell when it won't work because of the green status bar only goes part of the way across and then just closes down.
I have even reinstalled both act and outlook and still no joy :-(
06-11-2010 07:22 AM
That's very odd that it works some of the time, expectation would be all or none. Are you using a date range or 'all dates' when doing the copy?
- Open the Act! Demo (or another database) and test copying with it.
- Create a new Outlook profile and test with it.
These steps help isolate where the issue lies (Act! db or Outlook profile).