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Outlook address book setup everytime they disconnect from network

Tuned Listener
Posts: 38
Country: USA

Outlook address book setup everytime they disconnect from network

Here is the senario:

1. Laptop is on the network where the database is located, works fine.

 

2. Laptop is taken home and of course cant access the database, so when they open outlook it tells them that it's setup incorrectly. No big deal, thats expected.

 

3. Upon returning to the office and the network, Outlook still fails to open the database. The user has to go through the whole setup process to reconfigure the address book.

 

Is there any way around this? I thought when they came back to the network and it had access it'd simply try again instead of simply saying it cant.

 

Thanks!

 

-Marshall

Marshall Hayes
ACT! Certified Consultant
Hayes Consulting LLC
www.HayesConsultingOnline.com