Community
Showing results for 
Search instead for 
Do you mean 
Reply

Outlook Meeting Request creates ACT! 2011 records

ag
New Member
Posts: 3
Country: USA

Outlook Meeting Request creates ACT! 2011 records

Greetings fellow ACT users. I'm new to ACT! 2011, but a long time ACT! user.

 

I recently had an unusual experience with ACT! 2011 and was wondering if anyone out there could offer some help.

 

Today I received an Outlook meeting request from a co-worker. The request included about 30 other people (attendees), I "accepted" the meeting request and Outlook properly updated my Outlook calendar. The ACT! calendar "schedule activity" box also popped up, and I clicked "OK" assuming the same meeting would now be updated in my ACT Calendar. So far... all is working as expected.

 

Here's the unusual part. The 30 names in the meeting request are now contacts in my ACT! database. Somehow, by accepting the request (in ACT!, I assume) ACT! created records for all attendees.

 

Subsequently, I went into ACT! and deleted them from my database.

 

I believe that I have turned off all of the ACT! Outlook sync functions, but maybe not.

 

I like to the sync functionality, but don't need the unwanted records in my database.

 

Can anyone help?

 

Thanks!

 

ag

 

PS. I'm using ACT! Pro 2011 v12.0.401.0 hot fix2

Bronze Contributor
Posts: 955
Country: Australia

Re: Outlook Meeting Request creates ACT! 2011 records

This is a function of one of the default settings in the Outlook configuration. go through the configuration and you will find there is a tick box to create new contacts, untick this and you should be OK in the future.

Paul Buchtmann
pbuchtmann@ozemail.com.au Australia
Australia's First ACT Consultant (1989)

FREE Record History to change default to Call or To-Do for ACT! 2010-2012 versions. Custom versions also available.
ag
New Member
Posts: 3
Country: USA

Re: Outlook Meeting Request creates ACT! 2011 records

Thank you!!