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Outlook Integration

Copper Contributor
Posts: 20
Country: USA

Outlook Integration

I have Act 19.2.146.0 update 2 installed and Outlook 16.0.8229.2073 installed. When I try to setup email it is blank. Unable to setup outlook email in ACT. Other outlook syncs, contacts and calendar work.

Administrator
Posts: 4,024
Country: United_Kingdom

Re: Outlook Integration

Hi MELA,

That's quite unusual. The primary known cause for this issue recently was fixed in v19.2 update 2, however there are other known causes of the issue.
Please try following the steps in this Knowledgebase article: http://kb.act.com/app/answers/detail/a_id/23426
Copper Contributor
Posts: 20
Country: USA

Re: Outlook Integration

Hi Gary, Steps before uninstall Act solve the problem. I am back in business. Thanks so much for your help.

 

 

Administrator
Posts: 4,024
Country: United_Kingdom

Re: Outlook Integration

No Problem. Glad to hear you're back up and running!