08-27-2013 01:00 PM - edited 08-28-2013 11:30 AM
We are having an issue with the outlook integration on one of our machines. The integration process does not seem to be running. I tried reinstalling and that did not resolve the issue. I also tried to start the PC in selective start up mode to see if anything was conflicting with the process and that did not help.
One thing I did notice is that when opening the task manager the APFW.Outlook.Service.exe process is running but the Sage.Act.Integration.exe process is not running.
Edit: I noticed the Sage.Act.Integration.exe process running but it looks like it crashes after a few seconds.
08-28-2013 05:59 AM
I did forget to mention we are running the 2013 web version and this is on a windows 7 x64 machine. The only changes were that we switched to a new server recently, so I had to change where the integration feature points to but I don't see how that would suddenly make it not function properly.