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Outlook Integration

New Member
Posts: 8
Country: USA

Outlook Integration

[ Edited ]

Hello,

 

We are having an issue with the outlook integration on one of our machines. The integration process does not seem to be running. I tried reinstalling and that did not resolve the issue. I also tried to start the PC in selective start up mode to see if anything was conflicting with the process and that did not help.

 

One thing I did notice is that when opening the task manager the APFW.Outlook.Service.exe process is running but the Sage.Act.Integration.exe process is not running.

 

Edit: I noticed the Sage.Act.Integration.exe process running but it looks like it crashes after a few seconds.

 

New Member
Posts: 8
Country: USA

Re: Outlook Integration

I did forget to mention we are running the 2013 web version and this is on a windows 7 x64 machine. The only changes were that we switched to a new server recently, so I had to change where the integration feature points to but I don't see how that would suddenly make it not function properly.