Outlook Field Integration

[Brett Merriman]

Has anyone played around with the field integration with Outlook?

Most of my customers are using a DID (phone) field for Contacts in their databases and there is currently no way to sync that number with Outlook.

I have been looking at  the Act.Framework.DataExchange.Outlook.OutlookContactMap.xml and can see what is being exchanged however manipulation of this file seems to do anything. Am I on the right track?

I am also looking for a simple way to put address details etc in the body of a synced activity (the way ACT used to do it pre 2009) so these details are available to view in the Outlook calendar. Can anyone offer any advice here?

[GLComputing]

123 Synchroniser would be the way to do both

[Brett Merriman]

Thanks for the suggestion Mike but this is one I would like to to do by programming.

[GLComputing]

You'll want to write you're own Outlook integration from scratch, then

[Brett Merriman]

If that is the only answer then I will consider buying an add-on Mike however the question still remains...

Does Act.Framework.DataExchange.Outlook.OutlookContactM​ap.xml have anything to do with Outlook integration or is it purely there for reference?

Has anyone experimented within this area?