09-08-2011 05:54 PM
Has anyone played around with the field integration with Outlook?
Most of my customers are using a DID (phone) field for Contacts in their databases and there is currently no way to sync that number with Outlook.
I have been looking at the Act.Framework.DataExchange.Outlook.OutlookContactMap.xml and can see what is being exchanged however manipulation of this file seems to do anything. Am I on the right track?
I am also looking for a simple way to put address details etc in the body of a synced activity (the way ACT used to do it pre 2009) so these details are available to view in the Outlook calendar. Can anyone offer any advice here?
09-08-2011 06:49 PM
09-08-2011 07:37 PM
09-09-2011 06:10 PM
If that is the only answer then I will consider buying an add-on Mike however the question still remains...
Does Act.Framework.DataExchange.Outlook.OutlookContactMap.xml have anything to do with Outlook integration or is it purely there for reference?
Has anyone experimented within this area?