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Outlook, Excel, and ACT!

New Member
Posts: 1
Country: USA

Outlook, Excel, and ACT!

My company is running "ACT! by Sage Premium 2008 (10.0) (ST Edition) Version 10.0.1.199".  One of my users is getting an error of "The ACT! Adress Book service is not properly configured, or the configured database name.pad is locked.  Do you want to configure it now?" when she is in MS Excel 2003 or MS Word 2003 and clicks on File - Send to - Mail Recipient.  She used to get this error everytime she opened MS Outlook 2003 but I reset all the Outlook and ACT! Address Book settings and that error went away.
Nickel Contributor m4y
Nickel Contributor
Posts: 511
Country: Belgium

Re: Outlook, Excel, and ACT!

I think this error was solved with 10.0.2 update. Maybe someone at Sage could confirm that...

Xavier Nyssen

ACT! Certified Consultant @ Intuitis | Belgium
{ +32 64 45 08 00 | xavier@intuitis.be | http://intuitis.be }
Platinum Elite Contributor
Posts: 14,384
Country: Australia

Re: Outlook, Excel, and ACT!