Community
Showing results for 
Search instead for 
Do you mean 
Reply

Outlook Contact Sync

Tuned Listener
Posts: 23
Country: Canada

Outlook Contact Sync

Due to some bad experiences with duplicates in the past, we have generally tried to stay away from the ACT Outlook Contact sync feature, and recomended HHC for our clients. This solution isn't always ideal though.

 

What are peoples thoughts on Outlook Contact and Calander Sync these days? Spesifically ACT 2012 and 2013. Has it improved? If anyone has had good success with it I would love to get some feedback or suggestions.

 

Thanks in advance.

Mike

Platinum Elite Contributor
Posts: 14,384
Country: Australia

Re: Outlook Contact Sync

It's still problematic at times. It should certainly NEVER be used to sync to mobile devices

Much of the problem is actually to do with the way Outlook changes changes ItemID ... and then ACT! sees them as new items.

This means that going via Outlook (and same with Google) is unlikely to even get much better
Platinum Elite Contributor
Posts: 14,384
Country: Australia

Re: Outlook Contact Sync

It is OK if only going one way ... from ACT! out.

Just not if you need bi-directional sync
Tuned Listener
Posts: 23
Country: Canada

Re: Outlook Contact Sync

Thanks for the feedback. Doesn't sound like much has changed I guess.

Platinum Elite Contributor
Posts: 14,384
Country: Australia

Re: Outlook Contact Sync

A lot has changed ... but that area is not likely to be ever suitable to sync for mobile devices because the built in apps on the devices lack the functionality