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Outlook - Contact Link - Office 365 - Exchange integration not working yet?

Copper Contributor
Posts: 29
Country: USA

Outlook - Contact Link - Office 365 - Exchange integration not working yet?

I hear from an ACC that the Outlook-Contact Link integration with Office 365 & Exchange does not work yet. Is this true? If yes, ETA for fix? Thanks.

John Marshall
Employee
Posts: 111
Country: USA

Re: Outlook - Contact Link - Office 365 - Exchange integration not working yet?

John,

 

We have not received anything from customers or ACCs confirming this is true. I am running the latest version on Office 365, and it is functioning just fine. If you run into or receive any information on this, please report it. However, we are not seeing any issues on the production version of Act! Contact Link.

 

Regards,

Jeff Hanrahan

Copper Contributor
Posts: 29
Country: USA

Re: Outlook - Contact Link - Office 365 - Exchange integration not working yet?

Jeff,

Thanks for the reply.

The issue may have been that the Act addin was not showing up in Outlook.

ACC Patricia Egen posted a fix on her site - http://www.egenconsulting.com/addins-for-outlook-missing-act-v20-1/

John

John Marshall