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Outlook Calendar sync hangs at Activities

Skilled Commentator
Posts: 138
Country: USA

Outlook Calendar sync hangs at Activities

I have the setting to sync the calendar set and have tried numberous times to sync the calendar activities.  I've set it for 1 day back and have tried 30 and 60 days in the future.  The progress bar just hangs at the Synching Activities and I have to close it. It has worked in the past but seemingly intermitently.   I"ve let it go for hours to get no where.  I have Premium 11 and Windows 7 with Outlook 2010

Platinum Elite Contributor
Posts: 6,537
Country: USA

Re: Outlook Calendar sync hangs at Activities

Hello mistilayne,

There could be more than one possible cause. Here are some things you can try:

- Disable User Account Control (UAC) in Windows. Instructions are in KB Article 25665. Will require a reboot.

- Run maintenance on your database. From ACT!, go to Tools > Database Maintenance > Check and Repair.

- In Outlook, delete any old, unneeded activities from your Outlook calendar. Also put your Outlook calendar in list view and see if there any activities with no name and delete them.

- Delete any old cleared activities from your ACT! Database. You can do this from Tools > Database Maintenance > Remove Old Data. If you have a lot of old uncleared activities in ACT!, then clear them (or erase them) and remove them as well. Run the database maintenance mentioned above after doing this.

Greig Hollister

Note: Effective 6/1/13, Sage no longers provides support for the Act! software. This is now provided by Swiftpage.

Skilled Commentator
Posts: 138
Country: USA

Re: Outlook Calendar sync hangs at Activities

Tried all of these and still hangs.  I've kept old items in the calenar for the past year.  I really do need to hang on to that much at least although deleted the rest of about 8000+ old items.  Nothing holding up the Outlook calendar it is clean.  I've changed the settings to 60 days not 90 days in the Act settings and still only 1 day back but continues to hang.  Any other ideas?  I had the same problems when testing before the 11 release.

 

Thank you

New Member
Posts: 1
Country: USA

Re: Outlook Calendar sync hangs at Activities

Was there a solution for this?  I have identical symptoms - tried upgrading to ACT! 2012 Pro - still no good.