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Outlook Bcc & cc history in ACT

JJC
New Member
Posts: 4
Country: USA

Outlook Bcc & cc history in ACT

ACT premium 2012 is creating history in bcc and cc contacts when a n email is sent.  CAn I stop that?

Platinum Elite Contributor
Posts: 6,537
Country: USA

Re: Outlook Bcc & cc history in ACT

Hello JJC,
This may be due to your email setup preferences.
- Tools > Preferences > Email & Outlook Sync tab > Email System Setup
- Go to Screen 6. In the box for "Select what contacts get attached to history", change it to "From" contact only. You may also want to make sure the "Exclude My Record from history" box is checked.
- Finish the wizard and save

Greig Hollister

Note: Effective 6/1/13, Sage no longers provides support for the Act! software. This is now provided by Swiftpage.