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Outlook Addin

Copper Contributor
Posts: 90
Country: Netherlands

Outlook Addin

I work with ACT2011 and Outlook 2010 and Windows7 Ultm.

 

If I am in Outlook and get a email from new contact  and like to add that into ACTdatabase I get the popup screen to insert the details of the new contact, but I am NOT ABLE to CUT/PASTE name/address etc etc into that screen.

My problem or ACT/Outlook problem ??

 

Thanks.

William

Platinum Elite Contributor
Posts: 6,537
Country: USA

Re: Outlook Addin

William,
If you are trying to cut/paste the information from the email message, then this an Outlook limitation. Outlook only lets you access one dialog box at a time. So when the new contact window is open, other windows are not accessible. To workaround, you can cut/paste the info onto a Notepad or Word doc first, leave that open, click the button to create an ACT! contact, then copy/paste the info from Notepad or Word.

Greig Hollister

Note: Effective 6/1/13, Sage no longers provides support for the Act! software. This is now provided by Swiftpage.