4 weeks ago
Sorry to hear you're also having problems with Outlook Integration. It's a new approach to connectivity with Outlook according to the ACT team, and unfortunately, it seems to have bugs. There is another related thread you might want to check out at: https://community.act.com/t5/Act-Premium/Act-and-Outlook-integration/td-p/366355 .
FYI - I spent weeks working with the dev team and they were able to find a few bugs in v22 update 2. They addressed some of those bugs in update 3. Notably for me, the integration was self terminating once Outlook had been open for 55 minutes.
Since update 3, I've done a clean install on a brand new PC and am still having terrible performance from the Outlook Integration. Sent/received emails have a 50/50 chance of being auto-attached as contact history. And, my latest headache is the Act! plug-in in Outlook gets stuck on 'Act! is loading your address book'. Wishing I'd never updated from v21.
Let's hope that we get some fixes very soon.