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Outlook/ACT Synchronization Activity Issue

New Member
Posts: 1
Country: USA

Outlook/ACT Synchronization Activity Issue

We have recently started to use Act Premium 16.1.207.0. Hot Fix 1. Most of our users have setup the Outlook/ACT synch for Activities/Calendars. Unfortunately, one of the users has had a major issue. He is creating activities in Outlook. He than is going into ACT only to find that other contacts are being added to the activity. These contacts were never assigned to this activity in Outlook. We have disabled any relationships with contacts to the user and still run into the same issue. Any help is greatly appreciated on this issue.