05-09-2013 12:49 PM
When will ACT support 64 bit versions of Outlook?? Many users are migrating to 64 bit machines and software. As a long-time user and promoter of ACT, who just recently moved up to a 64 bit platform, I think that it is very unfortunate for ACT not to support this platform! If this is not remedied soon, I may be forced to migrate to an alternative CM solution.
05-09-2013 01:13 PM
That can't happen until Microsoft provides the interface links for ACT! to connect to, as yet they haven't done so.
05-09-2013 01:19 PM - edited 05-14-2013 07:15 AM
You will see lots of posts on the group regarding this. Bottom line, a 64 bit OS does not necessitate a 64 bit version of OFFICE or other programs. Very view people need 64 bit office and you can run 32 bit office on 64 bit OS just fine. Later if your needs dictate a 64 bit version of Office, it's pretty easy to reinstall that version of Office.
For now, ACT only works with 32 bit version of Office. By the way, ACT also is a 32 bit program and works just fine on a 64 bit oS
Jon Klubnik| ActTrainer.com
(866)710 4228
ACT! Certified Consultant / ACT! Premier Trainer / ACT! Hosting Provider
05-09-2013 01:39 PM
I am well aware that you can run 32bit software on 64bit machines. I've been doing that for several years! But I just recently got a new machine that came preconfigured with 64bit Office. I did NOT realize that ACT does not support 64 bit Office. Very frustrating!
05-09-2013 10:52 PM
08-26-2013 03:00 AM
Telling people to ignore market trends and that they don't need 64-bit Outlook and should go back to 32-bit Outlook so they can run your software, in this case Act!, is a really poor marketing strategy. Just saying....
08-26-2013 03:55 AM
11-12-2013 08:17 AM
Jon,
Here is my recommendation - buy a Hybrid Car - and take out the electric engine.
The reason why people go 64-bit is that you finally get above the 4 gig threshold without any nast workarounds - like having a 64-big OS and a 32-bit Office program.
Instead of forcing users to install a program and then change their PC, maybe ACT! should get working on the 64-bit link.
But then, this is just my humble opinion.
Michael
64-bit and loving it
11-12-2013 08:23 AM
11-12-2013 08:26 AM
Cough*BS*Cough. How is it that Salesforce and Zoho CRM both offer 64-bit plugins for Outlook 2010? Salesforce released their's in their Winter 2012 release, and Zoho released their's in Spring 2013. So apparently Microsoft is providing those interface links to others, maybe just not you.
And almost all new computer that have been coming with Office 2010 Pre-installed, it comes in 64-bit mode.