04-05-2013 08:40 AM
My email wizard does not provide an option for Outlook only for Internet Mail? Any suggestions on how to add Outlook to the Email preferences for ACT! Premium 2011 running on Windows 8 / Outlook 13 / Word 13?
04-05-2013 11:39 AM
Welcome to the ACT! Community!
Unfortunately ACT! 2011 is not compatible with Office 2013 and will not recognize the installation of Office 2013. Options for integrating ACT! and Office 2013 are:
1. Upgrade to ACT! 2013 (sp1) - it has not been 'certified' compatible (meaning it has not been fully tested) but has been found to work with Office 2013 successfully (see other member posts).
2. Downgrade Office - uninstall Office 2013 and install Office 2007 or 2010.
3. Relatively inexpensive add-on by DesignR1: check the following web site for an add-on that will integrate ACT! 2011 and Office 2013 (there is a trial available): https://www.designr1.com/shop/office-2013-pack/
Note: This is not a recommendation of the add-on, only presenting options.