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Outlook 2007 crashes when it recieves an invitation for meeting request

Copper Elite Contributor
Posts: 148
Country: United States

Outlook 2007 crashes when it recieves an invitation for meeting request

Outlook seems to crash only when I recieve a invitation request for a meeting. Any ideas?

Platinum Elite Contributor
Posts: 6,537
Country: USA

Re: Outlook 2007 crashes when it recieves an invitation for meeting request

Hello briannydish,
Are these meeting requested generated from ACT! or from through Outlook? Are they for ACT! contacts? If you remove the ACT! address book from Outlook does the same thing occur? What version of ACT! do you have (from Help>About ACT!)? Please provide as much detail as you can regarding the circumstances and the actual error.

Greig Hollister

Note: Effective 6/1/13, Sage no longers provides support for the Act! software. This is now provided by Swiftpage.

New Member
Posts: 4
Country: USA

Re: Outlook 2007 crashes when it recieves an invitation for meeting request

I am having same problem with 3 users. Act version is 12.1.181.0 Hotfix 3. The meetings are sent from Outlook, for Act contacts on the recipient side (many of the mtg inviters don't even have Act), and if I remove recipients' Act address book from Outlook it seems somewhat better, but still locks up for awhile. Users have to shut down their machines and restart, that's how bad Outlook locks up when they accept the mtg requests. Need help! thanks.