04-25-2008 03:01 AM
My installation of ACT is configured to use Office 2007 for sending email and recording history. However, when I try to send an email within ACT by click on the recipients email address the ACT for Email program is used instead of Outlook. I was told previously that ACT 2008 is compatible with Outlook 2007. Can you tell me what I need to do to make the two programs work together.#
I am using Outlook 2007 SP1 and I have the Add-in for ACT.
04-25-2008 07:59 AM
in act goto tools | preferences | email | email system setup \ check micrisoft| in the next window select use outlook email program instead of act email program
04-26-2008 03:04 PM
04-28-2008 03:02 AM
Microsoft Outlook has been setup as the default email program. ACT just seems to ignore this setup.
I have had Outlook 2003 installed previously which worked fine with ACT. It's since I upgraded to Outlook 2007 that ACT email software is now being used. I'm thinking of re-installing ACT in an attempt that it recognises Outlook 2007.
I will let you know how it goes! Any other ideas? I'm all ears!
04-28-2008 05:52 AM